Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Please note:
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Orders are not processed or shipped on weekends or public holidays
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During peak seasons or promotions, processing times may be slightly extended
Shipping Time & Delivery Estimates
Shipping times vary depending on your location.
Estimated Delivery Time:
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United States: 7–12 business days
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Canada: 8–14 business days
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Europe: 8–15 business days
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Australia / New Zealand: 10–18 business days
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Other International Destinations: 10–20 business days
Please note that these are estimated delivery times, not guaranteed delivery dates.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Please allow 24–72 hours for tracking information to become available after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees, which are determined by your local customs authority.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for:
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Delays or delivery failures caused by incorrect or incomplete addresses provided by the customer
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Orders returned to us due to address errors
If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
Lost or Delayed Packages
If your package appears to be delayed or lost in transit, please contact us at dashgearco@outlook.com.
We will work with the carrier to investigate and assist you as quickly as possible. However, please note that delivery delays caused by the shipping carrier, customs, or other factors beyond our control are not guaranteed grounds for a refund.
Contact Us
If you have any questions about shipping, feel free to contact us at: